At Brandyfy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Business/company name
• Email address
• Phone number
• Business address
• Website details
• Social media account information
• Information about your business and marketing requirements
• Billing and payment-related information
• Information submitted through contact, enquiry, consultation, or service forms

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, time spent on our website, referral sources, and general website usage information.

2. How We Use Your Information

We may use collected information to:

• Respond to enquiries
• Provide quotations and proposals
• Deliver our services
• Communicate with clients
• Process payments
• Manage projects
• Provide customer support
• Improve our website and services
• Analyse website performance
• Send service-related communications
• Send marketing communications where permitted
• Prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal obligations

3. Client Information

When you become a Brandyfy client, you may provide information, files, images, logos, brand materials, website credentials, advertising account information, analytics access, social-media access, and other business information required to deliver the agreed services.

We use this information only as reasonably necessary to provide the contracted services and manage the client relationship.

4. Payment Information

Payments may be processed through third-party payment providers.

Brandyfy does not generally store complete payment-card information on its own servers unless specifically stated otherwise.

Third-party payment providers may process your information according to their own privacy policies and terms.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning
• Understand website traffic
• Improve user experience
• Measure marketing performance
• Analyse visitor behaviour
• Support advertising and remarketing activities

Please refer to our Cookie Policy for more information.

6. Third-Party Services

Depending on the services being provided, we may use third-party platforms and services such as Google, Meta, analytics platforms, payment processors, hosting providers, email services, communication platforms, and project-management tools.

These third parties may process information according to their own policies.

7. Advertising Data

Where Brandyfy manages Meta Ads or Google Ads for a client, advertising platforms may process information relating to campaigns, audiences, website visitors, conversions, and advertising performance.

Clients are responsible for ensuring that information, customer lists, tracking mechanisms, and advertising materials they provide to Brandyfy can legally be used for advertising purposes.

8. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with contractual obligations, or satisfy applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights relating to your personal data, including rights concerning access, correction, withdrawal of consent, or grievance mechanisms.

For privacy-related requests, contact us using the details below.

11. Children’s Privacy

Our services are intended for businesses and general audiences and are not specifically directed toward children.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

Brandyfy
Email: contact@brandyfy.in
Address: Guwahati, Assam – 781040